If you are unhappy (really sorry to hear that) with something you ordered, don’t worry! Simply return it to us within 60 days of the shipping date for an exchange or refund of the item's purchase price. We think our stuff is awesome, but as brick and mortar store retailers, we understand the delicacy of online shopping, and we want to make your return experience as easy as possible.
In order to make a return online, you need to fill out a quick Return Merchandise Authorization (RMA) by completing the following steps:
When your RMA is processed, you will be notified via email and you can ship your return to: Laytner's Linen & Home Online Store, Att. RETURNS, 230 5th Avenue, Suite 1207, New York, NY 10001
Once we receive your return and process it, you will be fully refunded in the same way that you paid. Returns are processed within 7-10 business days upon receipt.
If you purchased your order online as a guest, please email firstname.lastname@example.org, so we can issue you a Return Merchandise Authorization number.
Send your return to us with the shipper of your choice
Refunds will be issued in the original form of payment. If the original form of payment is no longer valid, or if the payment was made with points or vouchers from a rewards program, or if the order was a gift, you’ll be issued a Laytner’s Linen & Home Internet Store Gift Card.
If you have any further questions, please feel free to email email@example.com
Thank you much for your business and support!